Privacy Policy for Zappware NV
Effective date: 2024-10-15
1. Introduction
This Privacy Policy explains the policies of Zappware NV on the collection and use of the information we collect when you access zappware.com (the "Service"). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.
By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.
Zappware NV is authorized to modify this Privacy Policy at any time. This may occur without prior notice.
2. Company Information
This website is owned by Zappware NV with headquarters at:
Neue Winterthurerstrasse, 99 8304 Wallisellen, Switzerland
For inquiries, please contact: Phone: +41 (0) 79 535 05 23 Email: info@zappware.com
3. Collection of Information
We collect the following types of information:
- Usage Data
We collect information through the following methods:
- User registration / Forms
- When users browse the website
The only information we automatically collect is that related to the use of our website. This information is anonymous and is gathered through our servers' log files. These log files record generic information, such as the number of visits our website receives, the types of browsers used, and the number of files downloaded, but never personal information.
4. Use of Information
We use the information we collect for the following purposes:
- Providing and maintaining our Service
- Marketing and promotional initiatives
- Targeted advertising
- User feedback collection
- Supporting and enhancing our relationship with you
- Sharing product, service, and company news and offerings with you
- Providing service and support
- Other legitimate business purposes as required by law
We do not sell your personal information.
5. Sharing of Information
We share the collected information under the following circumstances:
- With user consent
- As required by law
- With companies that help Zappware NV fulfil its obligations to you, and only with partners who share Zappware NV's commitment to protecting your privacy and data
6. Third-party Services
We use the following types of third-party services:
- Analytics information (such as Google Analytics)
- Marketing initiatives (such as MailChimp)
- Improving targeted advertising campaigns (such as Google Ads)
7. Cookies
We use strictly necessary cookies on our website. These are essential for the basic functionality of our website.
Some of our pages use cookies to identify your computer - but not you - to our servers when you visit our site. Cookies, by themselves, are not able to extract any personal information from you. Unless you specifically tell us, Zappware NV will never know who you are, even though we may assign your computer a cookie.
Cookies allow us to personalize our site for you and to provide you with information that fits your needs and desires. For instance, once you choose a language, a cookie is written to your computer so that you will not need to make that choice again in the future.
8. Data Retention
We retain collected user information for 60 days after it is no longer needed for the purposes for which it was collected.
For Google Analytics data:
- User-level and event-level data collected through Google Analytics 4 (GA4) is automatically deleted after 2 months (default setting).
- Aggregate data that is not tied to cookies or user identifiers is retained indefinitely.
9. Your Rights
At any time, you may contact Zappware NV with any questions or concerns you may have with respect to this privacy policy. You may also ask at any time to be informed about the personal data that Zappware NV holds about you and request, as appropriate, correction or deletion.
10. Contact Information
For any questions or concerns regarding your privacy, you may contact us using the following details:
Zappware NV Neue Winterthurerstrasse, 99 8304 Wallisellen, Switzerland Phone: +41 (0) 79 535 05 23 Email: info@zappware.com
11. Additional Information
This privacy policy is compliant with all applicable legal regulations, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
Zappware NV welcomes questions and comments regarding this policy, so feel free to contact us at info@zappware.com.